AlphaStaffHCM is seeking a Project Manager for HCM Services to lead and coordinate project activities across the full lifecycle of HCM service delivery. This role ensures smooth transitions from Sales to Service, manages project-based HCM initiatives, and drives improvements to processes and products within the HCM Service Launch.

The Project Manager partners closely with Strategic Account Executives, HR Account Managers, Sales, and cross-functional teams to manage timelines, milestones, and client communication. This client-facing role requires strong organizational, communication, and change management skills.

Salary: 90K - 110K

Responsibilities include, but are not limited to: 

Client Project Management

• Lead project management for all HCM Services engagements, ensuring timelines, milestones, and deliverables are met.
• Serve as the primary project coordinator for clients during HCM service projects, including scheduling, progress tracking, and milestone management.
• Facilitate project meetings, status updates, and pull-ups with clients and internal stakeholders.
• Maintain clear documentation, RAID logs, and project artifacts throughout the project lifecycle.
• Ensure alignment between Sales, Strategic Account Executives, HR Account Managers, and service teams to deliver a consistent client experience.

Sales-to-Service Transitions

• Own the project management process for Post Implementation Assessments (PIAs), partnering with the HR Account Manager and Strategic Account Executive.
• Coordinate handoffs from Sales to Service, ensuring clarity of scope, expectations, and client needs.
• Track progress of PIAs, manage timelines, and ensure deliverables are completed and communicated effectively.

Internal HCM Service Launch & Continuous Improvement

• Drive ongoing progress of the HCM Service Launch, including Phase 1 refinement and Phase 2 development.
• Gather feedback from internal teams and clients to identify process, product, and workflow enhancements.
• Partner with leadership to prioritize improvements, manage change adoption, and support rollout of new services and methodologies.
• Maintain and evolve project management standards, templates, and tools used across HCM Services.

Cross-Functional Collaboration

• Work closely with Sales, Client Services, HR, Payroll, Benefits, and BI teams to ensure alignment and accountability.
• Provide clear communication to senior leadership regarding project status, risks, and resource needs.
• Support vendor coordination when applicable to the project scope.

Qualifications:

 Education & Experience:

• 3+ years of project management experience, preferably in a client-facing or service delivery environment.
• Strong understanding of project management methodologies, tools, and best practices.
• Highly proficient in Office 365 (Teams, SharePoint, Outlook, Excel, Word, PowerPoint) and project management tools such as Smartsheet.
• Proven ability to manage multiple complex projects with competing priorities.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills with the ability to influence at all levels.
• Demonstrated ability to manage up, down, and across teams to maintain accountability and progress.
• Experience mapping processes and documenting workflows (Visio or similar).

Preferred:

• Experience in the PEO, HCM, HR, or employee benefits/insurance industry.
• Change management experience.
• Project Management certification (PMP or similar).

Skills & Competencies

• Strategic thinking and leadership in cross-functional initiatives.
• Strong organizational and time management skills.
• Excellent verbal and written communication.
• Ability to drive accountability and support change adoption.
• Strong problem-solving and analytical abilities.
• Ability to coordinate multiple concurrent projects.
• High degree of professionalism and effective client-facing communication skills.

Work Environment

This position is primarily office-based, with work performed on a computer in either a corporate office or a remote home office setting. The role may require using telephones, participating in virtual or in-person meetings, attending company events, and completing training sessions. The environment is designed to be accessible and inclusive, and reasonable accommodations will be provided as needed to support individuals with disabilities.

What We Offer

We are proud to provide a comprehensive and competitive total rewards package designed to support your health, financial security, and overall well‑being. Highlights include:

Competitive Compensation

• Salary package aligned with experience and market standards.

Robust Benefits Package

• Medical Insurance: More than 80% employer‑covered for employees and approximately 56–66% employer‑covered for dependents (varies by United Healthcare plan).
• Dental & Vision Coverage
• Long‑Term Disability: 100% employer‑paid
• Supplemental Insurance Options
• HSA & FSA Eligibility:
• Includes a $1,000 employer HSA contribution for eligible plans
• Pet Insurance
• Legal Discount Plan
• And more

Retirement Benefits

• 401(k) plan with company contribution

Wellness & Work-Life Support

Your holistic well‑being matters to us. We offer:

• A year‑round wellness event calendar
• Wellness challenges
• Employee Assistance Program (EAP) for confidential support
• Employee discount program
• A culture that encourages balance and personal wellness

Paid Time Off

• Generous PTO
• Paid holidays
• Floating holiday
• Volunteer time off, empowering you to give back

Company Overview:

Since 1997, AlphaStaffHCM has delivered HR outsourcing solutions to thousands of small and medium-sized businesses across the country, as well as some large organizations. AlphaStaffHCM is majority-owned by its management team, giving it the freedom to invest in its employees and client relationships to drive long-term value. With a dynamic, adaptable approach, we continually find the best solutions to meet our clients’ needs. We help our clients improve talent management, compliance, employee benefits, and HR technology by creating tailored solutions. Our experienced leadership team comprises thought leaders in the human capital management and insurance sectors. We are constantly looking for “athletes” – driven and passionate individuals, to join our dynamic team. Our company culture emphasizes diversity and a collaborative environment where everyone’s opinion is valued. As a team, we have one mission: to create Raving Fans with every interaction as we help our clients solve day-to-day human capital challenges better, faster, and smarter.

Disclaimers:

AlphaStaff, Inc. is an Equal Employment Opportunity (EEO) employer and does not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws. AlphaStaff, Inc. also prohibits harassment of applicants or employees based on any of these protected categories.

To help ensure a safe, healthy, and productive work environment for our employees and others, to protect company property, and to ensure efficient operations, AlphaStaff, Inc. has adopted a policy of maintaining a workplace free of drugs and alcohol. Employees and applicants may be requested to submit to drug and alcohol testing in accordance with applicable law.

AlphaStaff, Inc. complies with the Family and Medical Leave Act (FMLA) and provides eligible employees with leave as required by law.

AlphaStaff, Inc. also adheres to the Employee Polygraph Protection Act (EPPA), which prohibits polygraph or lie detector testing of employees except where permitted by law.

This job posting is a corporate role within AlphaStaff’s internal team and is not associated with client-facing staffing services but is intended for hiring within our internal operations.

CCPA Notice can be found at: https://www.alphastaff.com/privacy-notice-to-california-job-applicants/